Answer
1.10Yes, 7 days, for the first VPN pass your account buys.
Ask in the Contact us tab within that time. The full price returns to your balance rather than to a wallet, and each account can do this once.
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01 · Paying through the cart
Is there a refund window for passes?
Ready when you are
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No account needed to fill the cart. You sign up at the moment you pay.