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Getting the macOS app running

The Mac version is mostly one small icon at the top of the screen. Click it to switch on, switch off or jump back to a server you used recently. A bigger window holds settings and every city. The Mac app has not shipped yet. When it does, accounts holding a VPN pass with days left will see it in My info > Get the apps.

Supported versions · macOS 12 Monterey or later, on either Apple silicon or Intel.

Install and switch on

  1. 1Buy a pass first: cart, then balance.
  2. 2Save the Mac file from the Get the apps tab in My info.
  3. 3Mount the disk image; the app goes into Applications with one drag.
  4. 4Start CoxVPN and log in with the email and password or the account token you registered with.
  5. 5macOS asks whether CoxVPN may add a VPN configuration. Agree, and prove it's you with a fingerprint or the account password.
  6. 6In the menu bar, click CoxVPN, choose a city and switch it on.

Small icon versus full window

The icon's color tells you the connection state at a glance, and its menu lists your latest few servers. For the complete city list, the protocol picker, the kill switch or split tunneling, open the main window.

Ad, tracker and malicious site filtering on Plus and Pro is done by our resolvers, not inside the browser. No browser extension is involved, so it applies equally to Safari, Chrome, Firefox and every other Mac app.

Good settings for a MacBook

A MacBook that travels from home to office to coffee shop changes networks several times a day, and every change leaves a brief gap. The kill switch closes that gap. WireGuard tends to be back before you've typed your password after lifting the lid.

Local tricks like streaming to a speaker over AirPlay or swapping files with the family iMac prefer your plain home network, as do office tools tied to the company address. Give them a place in split tunneling.

The switch won't flip

Nine times in ten, somebody closed the permission dialog without approving it. Open System Settings > VPN, remove the CoxVPN item, then log in to the app again. macOS will ask once more.

Old antivirus software and abandoned VPN apps can leave network extensions running. When pages fail with the tunnel up and work with it down, open System Settings, review the extension list for networking, and disable the leftovers.

Device questions

Mac plus iPhone: how many slots is that?

Two, as long as both are connected. You still have 4 free on Basic, 8 on Plus and 10 on Pro.

Is there an Intel-only download?

There's one app for both chip types on macOS 12 or newer. Should it fail to launch, write to us from the Contact us tab with the exact model of your Mac.

Does the password I type during setup reach CoxVPN?

It doesn't. Adding a VPN configuration touches system settings, so macOS checks it's really you. That check happens locally and nothing is sent to us.

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